Evaluation Purposes:
The evaluation aimed to assess the clients’ perceptions on service quality and delivery as well as the self-identified outcomes regarding their wellbeing and maximising their independence.
Background:
Presbyterian Support Northern’s Service Evaluation Team invited all Day Service clients to complete an evaluation survey. This report summaries the key findings from the FY2025 evaluation survey.
Key Findings:
Overall, the majority of respondents provided positive feedback on the Enliven day services programme with average agreement rate of 90% across all domains. Respondents expressed their great satisfaction
with the Enliven Day Services (92%), and most respondents would recommend this service to others (99%). This was also reflected in comments provided about the positive aspects of the services such as improved wellbeing, stimulating activities, respite for carer and whānau and helpful staff.
View and download the report by clicking the button below.