Presbyterian Support Northern (PSN) has appointed Dr Lauren Donnan as its new Service Evaluation Manager, in keeping with its commitment to providing evidence-informed health, disability and social services across the upper North Island.
Dr Donnan brings extensive experience in research, evaluation, and impact measurement, most recently as Head of Research and Evaluation at MATES in Construction NZ. She has worked alongside government agencies, NGOs, including World Vision, and community partners to shape national programmes and policy frameworks. Her work has focused on strengthening service effectiveness, improving community outcomes, and ensuring that investment translates into real and lasting change.
“Dr Donnan’s appointment is a great step for PSN and represents our commitment to demonstrating the tangible difference our services make,” says PSN Kaiwhakahaere Mātua (Chief Executive) Shaun Greaves.
“Her expertise in impact measurement and policy influence will enhance our delivery of evidence-based services that foster sustainable, positive change for the people, whānau and communities we serve.”
Dr Donnan says she was drawn to the role because it offered the chance to work with all the communities she cares about.
“I am excited to help deepen our understanding of what works, strengthen partnerships, and ensure we continue delivering services that make a measurable and meaningful difference across the region.”
PSN is a charitable health and disability and social services organisation with more than 140 years’ service to communities from Taupō to Whangārei. Our social services include Family Works, Lifeline, and Shine, while our support for older people or those with health and disability issues is grouped under Enliven.